Frequently asked questions

Is ScopedIQ free?

The free plan connects 1 tenant and runs 1 full scan — real score, real findings, a real branded PDF export, no credit card required. When you're ready for more tenants or more scans, paid plans start at $29/mo.

What Microsoft Graph permissions do you request?

Read-only, always: User.Read.All, Reports.Read.All, Policy.Read.All, Directory.Read.All, and AuditLog.Read.All. We never request write/modify permissions, Mail.Read, or Files.Read.All — the product's entire pitch is that we look at configuration, not content.

How long does setup take?

Under 10 minutes from signup to your first connected tenant: create an account, send your client a standard Microsoft admin-consent link, and run your first scan once they approve it.

Can I white-label the client reports?

Yes — the exported PDF carries your logo and branding, not ours. That's a core feature, not an add-on.

What if I manage more than 25 tenants?

ScopedIQ is deliberately scoped for 5–25 tenant consultants and MSPs. Beyond that, you're likely better served by an enterprise tool built for larger fleets — talk to us and we'll tell you honestly if that's the case.

Do you ever touch my client's emails, files, or other content?

No. Every signal we pull is configuration and metadata (MFA registration status, policy settings, sign-in logs, role assignments, guest account presence) — never message content, file content, or anything requiring a content-read permission.

How is my data isolated from other consultants using ScopedIQ?

Every tenant, scan, and finding is enforced at the database row-security layer, not just application-level filtering — one consultant's client data is never visible to another consultant's account, even accidentally.

Can I cancel anytime?

Yes. Monthly, self-serve, cancel anytime — no annual contract is ever required to use ScopedIQ.

Do scans run automatically, or do I have to trigger them?

At launch, scans are manual-trigger only. Scheduled recurring scans (weekly/monthly) are a planned Pro-tier feature.